Support

Contact MakeRoof Tools

For product questions, order help, digital delivery, or license support, use the contact details below.

Updated September 10, 2026

Email support

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Include the product name, public order reference when available, purchase email, SketchUp version, and a concise description of the issue. Do not include payment card information or sensitive credentials.

Order status

If you received a private status link after checkout, use that link to view the latest processing state. It does not expose license credentials.